Archive Products of the Elementor PRO Theme Builder Not Working

This topic has 2 replies, 2 voices, and was last updated 2 years, 6 months ago ago by Rose Tyler

  • Avatar: Joan
    Joan
    Participant
    March 12, 2022 at 20:56

    Hello, nice to meet you. I’m using Elementor PRO as a website builder, but when using a template like Product Categories, it doesn’t work. I have communicated with the Elementor PRO support but they have told me that it is a problem of the Theme, since the Display conditions that I give to the template that I want to use, are the correct ones. I hope you can provide me with a solution. Display Conditions Elementor PRO (Website in spanish)

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2022 at 08:00

    Hello,

    Have you checked if this works when a default theme, like Storefront, is activated on the site?
    Also, check wp-admin access https://prnt.sc/fZ5cNipl18YT + provide FTP access. If you do not know how to create FTP contact with your hosting provider, they will help you.

    Regards

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