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Dokan Dashboard Not Showing After Installation Theme

This topic has 11 replies, 3 voices, and was last updated 2 years ago ago by Rose Tyler

KJP BLACK

Participant

September 13, 2022 at 06:37

I have installed xstore according to the procedure, I installed dokan but the dashboard settings are not showing

#333871 Copied Theme version: 8.3.2 WooCommerce version: Version 6.8.2

10 Answers

Tony Rodriguez

Support staff

September 13, 2022 at 06:42

Hello, @KJP BLACK,

Please read and follow the instructions written in our theme documentation here: https://xstore.helpscoutdocs.com/article/143-dokan-multivendor-plugin-with-xstore-theme I hope it will help you in solving your issue.

Regards 8Themes Team.

#333872 Copied

KJP BLACK

Participant

September 13, 2022 at 06:56

what I mean is the dashboard in the dokan settings, I don’t set the settings on the dokan such as managing withdrawals, vendors, refunds, verification and so on

#333874 Copied

Tony Rodriguez

Support staff

September 13, 2022 at 07:05

Hello, @KJP BLACK,

I see so you mean, you are not able to configure/set the settings like (managing withdrawals, vendors, refunds, verification, and so on) from the Dokan plugin dashboard right?

If yes, then can you please check it once by activating the default WordPress Theme like Twenty Twenty Two, just to make it sure that the issue is with our theme or not? And check, what will be the behavior of the plugin with the default Theme.

Furthermore, you can check the Dokan plugin doc as well: https://wedevs.com/docs/dokan/

Regards 8Themes Team.

#333876 Copied

KJP BLACK

Participant

September 13, 2022 at 07:22

After I searched for the cause, WZone – WooCommerce Amazon Affiliates plugin and dokan plugin if activated together will crash other dokan/multi vendor plugins so they can’t work. So can only use one of these plugins

#333877 Copied

Tony Rodriguez

Support staff

September 13, 2022 at 07:30

Hello, @KJP BLACK,

First of all, We really appreciate your efforts to debug the cause of the issue, and Sound”s good that you find the culprit.

And yes, you have to use any one of them to avoid confliction between them. Otherwise, this requires extra customization.

Regards 8Themes Team.

#333880 Copied

KJP BLACK

Participant

September 13, 2022 at 08:13

Thanks, may i ask another question? after I imported the demo, the footer format is messed up on the site, is there any solution? how to custom footer easily?

#333888 Copied

Tony Rodriguez

Support staff

September 13, 2022 at 08:30

Hello, @KJP BLACK,

If you want to create a custom footer please watch this video: https://www.youtube.com/watch?v=gY-x4m47Duo&list=PLMqMSqDgPNmCCyem_z9l2ZJ1owQUaFCE3&index=14

Regards 8Themes Team.

#333890 Copied

Rose Tyler

Support staff

September 13, 2022 at 08:32

Hello,

Go to Theme Options > Speed optimization > Menu Dropdown Ajax Loading, Menu Dropdown Cache, Menu Cache, Static Blocks Cache, Remove Query Strings From Theme Static Resources > Off. Activate mentioned options once all changes to the header/footer will be done.
Then enable Elementor for the footer (go to Elementor > Settings > Post types > check Static Blocks and Products) and edit it.

Regards

#333891 Copied

KJP BLACK

Participant

September 13, 2022 at 10:57

Thanks For Solution

#333903 Copied

Rose Tyler

Support staff

September 13, 2022 at 12:48

Hello,

You’re welcome!

Regards

#333911 Copied
Tagged: dashboard, dokan, installation, showing, themes, woocommerce, wordpress
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