8theme.com » All Posts https://www.8theme.com/forums/woopress-support-forum/feed/ Thu, 19 Sep 2024 01:19:56 +0000 https://bbpress.org/?v=2.6.11 en-US https://www.8theme.com/topic/woocommerce-9-2-3-incompatibility-with-woopress-theme/#post-414903 <![CDATA[Reply To: woocommerce 9.2.3 incompatibility with woopress theme]]> https://www.8theme.com/topic/woocommerce-9-2-3-incompatibility-with-woopress-theme/#post-414903 Wed, 18 Sep 2024 12:27:23 +0000 Andrew Mitchell Hello, menichetti,

Thank you for reaching out to us. We are pleased to inform you that we are currently preparing to release an updated version of our theme. This new version will be compatible with the latest releases of WooCommerce and WordPress.

We anticipate that the update will be available shortly. If you require a solution for compatibility issues as soon as possible, we are happy to provide you with access to pre-release versions of the theme and plugin. You may choose to install these versions now or wait for the official update.

Should you have any further questions or require additional assistance, please do not hesitate to contact us.

Best Regards,

The 8Theme Team

]]> https://www.8theme.com/topic/woocommerce-9-2-3-incompatibility-with-woopress-theme/#post-414876 <![CDATA[woocommerce 9.2.3 incompatibility with woopress theme]]> https://www.8theme.com/topic/woocommerce-9-2-3-incompatibility-with-woopress-theme/#post-414876 Wed, 18 Sep 2024 10:59:45 +0000 menichetti Good morning, for a couple of WooCommerce updates now, the warning of incompatibility with the theme has been showing me since it is obsolete. Please tell me if you are going to release a new update and if I can still update WooCommerce with the latest version.
all the best
https://prnt.sc/BiZx8Svo5-dv
https://prnt.sc/Y1aAa3uEccXs

]]> https://www.8theme.com/topic/filter-widgets-not-showing-on-the-sidebar/#post-410092 <![CDATA[Reply To: Filter widgets not showing on the sidebar]]> https://www.8theme.com/topic/filter-widgets-not-showing-on-the-sidebar/#post-410092 Tue, 13 Aug 2024 13:35:13 +0000 Rose Tyler Hello, Rokon,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

]]> https://www.8theme.com/topic/filter-widgets-not-showing-on-the-sidebar/#post-410086 <![CDATA[Filter widgets not showing on the sidebar]]> https://www.8theme.com/topic/filter-widgets-not-showing-on-the-sidebar/#post-410086 Tue, 13 Aug 2024 12:30:34 +0000 Rokon See this video :
https://www.loom.com/share/8cd6acb5cf1243c3add61098e1c5c462?sid=5d43acc2-1d97-4fdb-9fd6-e0bdcd4ade40

Shop Page: https://funkty.com/shop-3/

]]> https://www.8theme.com/topic/mega-menu-image-does-not-align-with-nav-link-text-on-center/#post-396739 <![CDATA[Reply To: Mega Menu Image Does Not Align with Nav Link Text on Center]]> https://www.8theme.com/topic/mega-menu-image-does-not-align-with-nav-link-text-on-center/#post-396739 Mon, 27 May 2024 06:11:08 +0000 Tony Rodriguez Hello, @gtstyling,

1/ 2/ & 3/ A/ We suggest disabling all third-party plugins (including cache plugins) that do not come bundled with XStore (https://xstore.helpscoutdocs.com/article/36-included-plugins ), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

If the issue still persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization. This will allow us to investigate and assist you accordingly.

Please note that you should take a complete backup of your site before proceeding.

B/ We have noticed that your site utilizes a Content Delivery Network (CDN). To ensure optimal performance and recent updates, we kindly recommend that you clear the CDN cache.

C/ Could you please switch to WooCommerce default theme – Storefront (Appearance > Themes) in order to check if the issue is restricted to XStore only? Let us know the result.

We kindly recommend that you take a complete backup of your site before proceeding.

If the issue persists with the (Storefront) theme, We would recommend that you, Please contact their plugin author or support team.

Once the issue is resolved with the WooCommerce default theme – Storefront then It will auto work correctly with the XStore theme.

We hope the above solutions will assist you. Should you require further assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

]]> https://www.8theme.com/topic/how-to-change-additional-information-tab-item-label-dimensions/#post-396723 <![CDATA[Auto Reply To: How to change Additional Information Tab Item Label “Dimensions”]]> https://www.8theme.com/topic/how-to-change-additional-information-tab-item-label-dimensions/#post-396723 Mon, 27 May 2024 02:35:15 +0000 Andrew Mitchell Dear gtstyling,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

]]> https://www.8theme.com/topic/mega-menu-image-does-not-align-with-nav-link-text-on-center/#post-396721 <![CDATA[Reply To: Mega Menu Image Does Not Align with Nav Link Text on Center]]> https://www.8theme.com/topic/mega-menu-image-does-not-align-with-nav-link-text-on-center/#post-396721 Sun, 26 May 2024 17:18:51 +0000 gtstyling 1. Mega menu alignment Still does not work,

2. I also ran into another issue with a fatal error in the my account section under view orders. See screenshot with menu alignment issue and fatal error,

3. Also other issue in cart and checkout, when trying to delete a product from the cart or checkout using “X” nothing happens.

]]> https://www.8theme.com/topic/social-buttons-in-the-menu-woo-commerce-child-theme/#post-396085 <![CDATA[Reply To: social buttons in the menu woo commerce child theme]]> https://www.8theme.com/topic/social-buttons-in-the-menu-woo-commerce-child-theme/#post-396085 Tue, 21 May 2024 09:24:58 +0000 frogsandbears Ooh, they are to share the website, not to be transferred to my social accounts. Thank you! Got confused:)

]]> https://www.8theme.com/topic/social-buttons-in-the-menu-woo-commerce-child-theme/#post-396082 <![CDATA[Reply To: social buttons in the menu woo commerce child theme]]> https://www.8theme.com/topic/social-buttons-in-the-menu-woo-commerce-child-theme/#post-396082 Tue, 21 May 2024 08:46:27 +0000 Rose Tyler Hello, Frogsandbears,

Share shortcode takes links automatically.

In case you want to set links manually, use the Social links element, as was mentioned.

Best Regards,
8Theme’s Team

]]> https://www.8theme.com/topic/social-buttons-in-the-menu-woo-commerce-child-theme/#post-396079 <![CDATA[Reply To: social buttons in the menu woo commerce child theme]]> https://www.8theme.com/topic/social-buttons-in-the-menu-woo-commerce-child-theme/#post-396079 Tue, 21 May 2024 08:25:54 +0000 frogsandbears Hi, thanks for the quick reply!

I don’t try to change the links, I just want to set up my data that when people click on them they are directed to my sites. Is that possible and where do I do that?

Thank you,
Katja

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