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Trying to import Electronic mega market demo without success and an error is displayed

This topic has 4 replies, 2 voices, and was last updated 17 hours, 32 minutes ago ago by Rose Tyler

Daniel

Participant

September 18, 2024 at 07:38

Hi! I’m trying to import the Electronic mega market demo of Xstore theme and a critical error is displayed. I don’t know if has relation with the version of the Xstore theme because is not the latest but i can’t updated neither because when i click on the button redirects me to the updates wordpress page but nothing appears to me there to update. Please, could yo login in my wordpress and set up correctly the Electronic Mega Market demo in my website. Thanks!

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3 Answers

Rose Tyler

Support staff

September 18, 2024 at 08:18

Hello, Daniel,

Thank you for reaching out to us with your concern.

1/ WooCommerce > Status > Logs > fatal error > shown problem from plugin – https://prnt.sc/Me45_BS1Ia15
Please disable all 3rd-party plugins before the demo content import.

2/ You need to register the theme using the purchase code https://prnt.sc/krozEZwVJW4w , then update the theme.

Best Regards,
8Theme’s Team

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Daniel

Participant

September 18, 2024 at 08:46

Hi, i just deactivated all the 3rd party plugins, updated the theme and imported the Electronic mega market demo again and it doesn’t import correctly. It seems like it has broken styles. Please login and import correctly

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Rose Tyler

Support staff

September 18, 2024 at 09:50

Hello, Daniel,

We’ve re-imported the demo on your site.
Your site has additional content, not demo only, because of this some images should be manually replaced.

Best Regards,
8Theme’s Team

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Tagged: e-commerce solutions, electronic mega market demo, fix woocommerce error, import error, successful demo import, woocommerce templates, wordpress troubleshooting
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