Elementor appearing in html format, unable to use the builder anymore.

This topic has 2 replies, 2 voices, and was last updated 13 hours, 44 minutes ago ago by Tony Rodriguez

  • Avatar: Storee
    Storee
    Participant
    September 18, 2024 at 13:20

    Hello, the elementor builder is no longer usable. It just appears in a html looking view.

    Please see screenshot

    Files is visible for topic creator and
    support staff only.
    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    September 18, 2024 at 13:37

    Hello, @Storee,

    Thank you for contacting us and for using XStore.

    1/ We kindly request that you consult the official documentation provided by Elementor to address this issue. You can find the relevant guide by following this link: (https://elementor.com/help/elementor-widget-panel-not-loading/). This guide outlines the necessary steps to resolve the problem with the widget panel not loading.

    We trust that you will find this resource valuable and that it will effectively assist you in troubleshooting the issue.

    2/ Please Check System Requirements:

    Ensure that your web hosting environment meets the minimum requirements for the XStore theme. Please increase the memory limit as (512M) and max execution time 300 & max input vars minimum 4000 -Check the image for specific requirements here: https://imgur.com/Cyzquf8
    We kindly request that you, Please use PHP version 8.1 or 8.2

    For this please contact your service provider and ask them to fix it.

    After that, Please clear your browser cache, server cache, or any cache mechanism and recheck again.

    We hope this helps.

    Best Regards,
    8Theme’s Team

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