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White screen when update elementor and elementor pro nd don’t apply patch

This topic has 3 replies, 1 voice, and was last updated 5 hours, 4 minutes ago ago by gabrielet

gabrielet

Participant

September 18, 2024 at 16:49

Hi, the site works perfectly with the latest version of xstore, wordpress and woocommerce.

However, I have two problems :

1) the patcher does not apply the paths, that is, it tells me that they have been made but later it proposes them again.

2) when I update Elementor or Elementor Pro the frontend gives me error 500 but the frontend works.

At the moment the situation is exactly this if you try.

The server does not give me any error_log.

I attach all the credentials can you fix these problems?

Thanks, I await urgently.

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2 Answers

gabrielet

Participant

September 18, 2024 at 18:32

I increased the memory in php to 256M and now the frontend works. Now I’ll check if it applies the patches and then I’ll write to you in this ticket.

Thanks

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gabrielet

Participant

September 18, 2024 at 21:14

nothing, the patches are applied but then the apply patch button returns after a while. Can you check please?

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Tagged: elementor pro patch, elementor update issues, fix elementor update error, woocommerce white screen, wordpress templates troubleshooting
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