Can’t translate few words in search popup

This topic has 6 replies, 2 voices, and was last updated 4 months ago ago by Rose Tyler

  • Avatar: danabutbul13
    דן אבוטבול
    Participant
    May 15, 2024 at 10:07

    Hey,
    1. I tried to translate some words in the search popup widget and I didn’t succeed.
    I downloaded your Hebrew translation file and uploaded it to the website and it helped to translate most of the things on the website, but there were things like for example in search popup widget that were not translated and I can’t find them in the translation file to translate manually.

    I would appreciate help on how I can translate them.

    2. I have another issue in search popup widget which is the images in the ajax search content are small and there is not option to customize it through the elementor edit, where can I change the size?
    Image

    Thanks!

    Files is visible for topic creator and
    support staff only.
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 15, 2024 at 13:00

    Hello,

    Thank you for contacting us and for using XStore.

    Could you please provide temporary wp-admin access?

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best Regards,
    8Theme’s Team

    Avatar: danabutbul13
    דן אבוטבול
    Participant
    May 15, 2024 at 13:27

    Here:

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 15, 2024 at 13:54

    Hello,

    We appreciate your prompt response.

    1/ We’ve synchronized translations https://xstore.helpscoutdocs.com/article/103-translation-files-update
    Please find and translate strings via Loco Translate > Plugins > XStore Core.

    2/ Custom CSS code can be used to change the size of images:

    .etheme-search-ajax-results .product-content-image img {
        min-width: 270px !important;
        margin: auto;
    }

    https://xstore.helpscoutdocs.com/article/179-optimal-placement-for-custom-css-code

    Best Regards,
    8Theme’s Team

    Avatar: danabutbul13
    דן אבוטבול
    Participant
    May 16, 2024 at 08:02

    1. The problem is that I can’t find how I can change the word ‘all categories’, in xstore-core in loco translate because all the words there of ‘all categories’ are already translated…
    and its still not translated in the live site.
    the same issue with the word ‘view all results’
    I attached an image

    Files is visible for topic creator and
    support staff only.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 16, 2024 at 08:24

    Hello,

    Could you please temporarily disable all caching including CDN?

    Also, please provide us with temporary FTP access. For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

    Best Regards,
    8Theme’s Team

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