Return to previous page

Xstore header builder does not save or dont reflected my changes

This topic has 4 replies, 3 voices, and was last updated 3 weeks ago ago by Rose Tyler

d33

Participant

May 27, 2022 at 18:18

Xstore heder builder does not save

in the administration panel my changes are reflected, but I go to the web and everything appears without any changes.

Please, contact administrator
for this information.

#324742 Copied Theme version: 8.1.5 WooCommerce version: 6.5.1

3 Answers

Rose Tyler

Support staff

May 28, 2022 at 07:03

Hello,

Thanks for contacting us.
1/ Update the theme and Core plugin https://xstore.helpscoutdocs.com/article/63-theme-update https://xstore.helpscoutdocs.com/article/37-plugins-update
2/ Do you use multiple headers? Your site is under maintenance mode, so we can’t check it. Please provide temporary wp-admin access via the Private Content area, so we can take a closer look at your settings.

Regards

#324752 Copied

Sandra

Participant

August 27, 2024 at 16:58

Hi, I have purchased your theme yesterday and have same problem – header builder does don’t reflected my changes. In the administration panel my changes are visible, but when I go to the web page it is without changes.

I have uploaded theme yesterday so it is the latest version.

Please contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#411859 Copied

Rose Tyler

Support staff

August 28, 2024 at 07:58

Hello, Sandra,

1/ We can’t open your site, because of restrictions – https://prnt.sc/_76FpNCNKwBG Please check and solve this.

2/ Kindly proceed to Xstore > Theme Options > Speed Optimization. Once there, please locate and select Menu Dropdown Cache, Menu Cache, Static Blocks Cache, and Remove Query Strings From Static Resources. Subsequently, turn off these options.
Navigate to Elementor > Tools > Regenerate CSS & Data.

Do you use a cache plugin OR Optimizer plugin? Please test how it works when this plugin is disabled.

We hope this helps.

Warm Regards,
The 8Theme Team

#411918 Copied
Tagged: best selling, builder, changes, header, reflected, save, themes, woocommerce, xstore
Viewing 4 results - 1 through 4 (of 4 total)