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How to deactivate theme header, and create a header in elementor?

This topic has 4 replies, 2 voices, and was last updated 1 years, 9 months ago ago by Tony Rodriguez

Dionizio Find

Participant

December 15, 2022 at 23:26

how to deactivate theme header, and create a header in elementor? because I created a header in the element, and it only works on the computer, when I use it in the mobile version, the header is full of bugs when scrolling the page.

#341606 Copied Theme version: 8.3.8 WooCommerce version: 7.2.0

3 Answers

Tony Rodriguez

Support staff

December 16, 2022 at 05:58

Hello, @Dionizio Find,

I have just checked your site now and found that you already created and used the Elementor header on your site: https://ibb.co/34TBQLN

So have you managed to achieve what you need? Please confirm OR explain with screenshots.

Regards 8Themes Team.

#341621 Copied

Dionizio Find

Participant

December 16, 2022 at 23:09

It didn’t work, the theme doesn’t accept the header made in the element. on the computer it works but on mobile, the header doesn’t disappear when scrolling the screen, and it still gets buggy. for the love of god help me. I’m Brazilian, your currency is the dollar and 6x stronger than the real. the theme was $ 59 dollars, for an American this is very cheap, for a Brazilian the cost is 6x more expensive, around R$ 400 Reais!

#341688 Copied

Tony Rodriguez

Support staff

December 17, 2022 at 06:28

Hello, @Dionizio Find,

You claimed that it is working fine on computers and laptops, but you are facing the issue only on mobile that (the header doesn’t disappear when scrolling the screen) so I have checked your site on my personal mobile phone, and here is the video for you: https://www.veed.io/view/ac62953c-998b-4f7f-bc9a-7b17df156155?sharingWidget=true&panel=share

It is working perfectly fine on mobile as well, it must be the cache issue at your end nothing else, please try to clear the mobile cache and check back or try to check on any other mobile phone.

Regards 8Themes Team.

#341703 Copied
Tagged: create, deactivate, elementor, header, template, woocommerce, wordpress
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