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Unable to use live copy for elementor for my website

This topic has 12 replies, 4 voices, and was last updated 8 months, 2 weeks ago ago by Rose Tyler

inf3cti0n95

Participant

December 21, 2023 at 09:09

I’m trying to live copy few elements from the xstore elements page, but when I click live copy and they try to paste them in my website it shows following

error Live Paste feature is not allowed right now, because you didn’t copy any section before. You can find nice looking sections here: https://xstore.8theme.com/widgets/

#377319 Copied Theme version: 9.2 WooCommerce version: 8.4

11 Answers

Rose Tyler

Support staff

December 21, 2023 at 09:32

Hello, Inf3cti0n95,

Thank you for reaching out to us with your concern. We understand that you are experiencing difficulty copying the widget template to your website.

We wish to inform you that changes have been implemented on our server and the problem is fixed.
Should you continue to experience any issues, it is likely that the problem lies with your server rather than the feature itself. We kindly request that you reach out to your hosting provider’s support service for further assistance.

Additionally, could you please specify which particular element or page you are looking to import? We are prepared to send you a file for the template import.

Best Regards,
8Theme’s Team

#377327 Copied

inf3cti0n95

Participant

December 21, 2023 at 14:28

I want Icon list and Icon box elements

#377374 Copied

Rose Tyler

Support staff

December 21, 2023 at 15:06

Hello, Inf3cti0n95,

We kindly request that you download the necessary files via the provided link https://we.tl/t-yaCtjYWHNR . Once downloaded, please proceed to edit a page using Elementor and import the template onto your site https://elementor.com/help/template-library/

Best Regards,
8Theme’s Team

#377378 Copied

Kharim

Participant

December 27, 2023 at 15:55

The same is happening for me as well. I get the same error when I try to paste the full width slide on my website.

Is there any fix for this, because I have a few elements that I’d love to copy over to my site.

#377815 Copied

Rose Tyler

Support staff

December 27, 2023 at 16:33

Hello, Kharim,

Thank you for reaching out to us.

Our team of technicians has been informed about the issue you reported. They will address it as soon as they have resolved other pending matters in the queue.

Please specify which particular elements you are interested in, and we will provide you with the necessary files.

The file with full-width slides can be downloaded using the following link – https://we.tl/t-u2iOj5lJPx

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

#377821 Copied

Onkar

Participant

December 30, 2023 at 15:38

It’s not working for me either, I need to work with different sort of elements, when can I expect this to be fixed?

#378103 Copied

Rose Tyler

Support staff

January 1, 2024 at 09:18

Hello, Onkar,

We appreciate you reaching out to us.

Please be informed that the issue will be resolved, or the functionality in question will be deactivated within the next month.

Could you kindly specify which elements’ files you require?

Best Regards,
8Theme’s Team

#378151 Copied

Onkar

Participant

January 5, 2024 at 01:22

Hello,

I’m actually in need of several elements as I’m in process to design the single product page.

And I’m not able to edit the single product page from the demo theme, I want to add dynamic data to the page, and it’s only possible if I use the builder, and the same demo theme is not available for import. The theme I’m working with is https://xstore.8theme.com/elementor2/industrial-power-tools/

Thank you.

#378619 Copied

Rose Tyler

Support staff

January 5, 2024 at 08:43

Hello, Onkar,

We appreciate you reaching out to us and for your continued use of XStore.

We would like to inform you that the single product page you referenced from our demo, which can be found at https://xstore.8theme.com/elementor2/industrial-power-tools/product/professionals-engineers-hammer-5g/ , was crafted utilizing the Single Product Builder located within Theme Options > WooCommerce. You can download the layout file directly from https://we.tl/t-O4tPpVJyiH and subsequently import it through Theme Options > WooCommerce > Single Product Builder > Import/Export.

Should you wish to employ our latest Single Product Builder, as detailed in our guide https://xstore.helpscoutdocs.com/article/190-xstore-single-product-builder-with-elementor , you will need to construct the layout from the ground up. Alternatively, you may import one of the pre-existing layouts and modify its settings to suit your specific requirements.

For any further inquiries or if you require additional assistance, please do not hesitate to initiate new discussions on our support forum at – https://www.8theme.com/forums/xstore-wordpress-support-forum/

We are here to help and look forward to ensuring your experience with XStore is nothing short of excellent.

Best Regards,
8Theme’s Team

#378653 Copied

Onkar

Participant

January 5, 2024 at 17:57

I already have this demo page, and I can edit it through Theme Options > WooCommerce. However, the issue is that all the data used on the page is predefined into the theme. I wish to use dynamic data for better control.

I want to be able to edit the same single product page with your latest Single Product Builder, but I’m unable to do so because this page is not available for import.

Is my point clear now?

#378807 Copied

Rose Tyler

Support staff

January 7, 2024 at 09:24

Hello, Onkar,

We appreciate your prompt response.

Industrial-power-tools demo was created before the release the new builder, so the page you are looking for is available in the old builder only.

Your point is clear, and as was said, in this case, you will need to construct the layout of single product page from the ground up in the new builder, or you may import one of the pre-existing layouts https://prnt.sc/wkyNGSA9aKn7 > https://prnt.sc/GB1IK9pxW4VR and modify its settings to suit your specific requirements. There is no other option, unfortunately.

We hope for your understanding and we trust that the information provided will be of significant assistance to you.

Best Regards,
8Theme’s Team

#378910 Copied
Tagged: best woocommerce themes, efficient woocommerce themes, elementor live copy guide, elementor live copy issues, resolve elementor issues, troubleshoot elementor problems, woocommerce theme solutions
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