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My Xstore theme website loads very slowly

This topic has 3 replies, 3 voices, and was last updated 3 years ago ago by Robert Hall

tronghanh20

Participant

August 5, 2021 at 16:48

Hello,
As I commented on the theme page, I don’t know why my website using your theme loads very slowly. It takes sometimes 10 seconds, sometimes 20 seconds to load. I used many themes and many websites with those themes on the same hosting package but all the other themes load very fast or at least normal. Only the website with Xstore theme loads very very slowly. I tried many ways to improve it even purchase the WP Rocket but nothing changed.
Could you please spend just some minutes to deeply check for me what is wrong with my website? The username and pass are in the private area please. I really need your careful checking and suggestion, not a general answer please. Thank you!

Please, contact administrator
for this information.

#297881 Copied Theme version: 8.0.3 WooCommerce version: 5.5.2

2 Answers

Olga Barlow

Support staff

August 6, 2021 at 12:54

Hello,

Thank you for the access. We have passed your request to our developers. I’ll inform you once get the answer from them.

Regards

#297968 Copied

Robert Hall

Support staff

August 31, 2021 at 12:29

Hello,

Thanks for your patience, It seems you have issue with Woo and WordPress REST API, Could you please install following plugin https://wordpress.org/plugins/disable-dashboard-for-woocommerce/ and navigate to the WooCommerce -> Settings -> Advanced -> Disable WooCommerce Bloat then try to save page and check all your pages in your dashboard and let me know if it solve your issue or not?

I’m looking forward to hearing from you.

Regards

#300642 Copied
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