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I don’t want to show my admin email from the emails.

This topic has 2 replies, 2 voices, and was last updated 1 years, 9 months ago ago by Tony Rodriguez

Soumya

Participant

December 4, 2022 at 18:37

I don’t want to show my admin email from the emails send through the email builder. As it may be a security issue. Also, I am unable to change the email from the Email builder. After changing the email when I click on update, it does not change. Please check the screenshot.

Please, contact administrator
for this information.

#340455 Copied Theme version: 8.3.5

1 Answer

Tony Rodriguez

Support staff

December 5, 2022 at 07:16

Hello, @Soumya,

1- If you don’t want to show the admin email simply remove the admin email shortcode from the email templates see the image:https://postimg.cc/KKPMvv70 and write any other text you want there see the image: https://postimg.cc/kDBgTgVL

2- Regarding the save changes please try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

And if the issue will still persists then please remain all the third-party plugins deactivated on your site and provide me login access to your site in the below-listed format in the private content area and allow permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.

WP Admin URL:
WP Admin Username:
WP Admin Password:

Note: Please take the complete backup of your site first.

Regards 8Themes Team.

#340476 Copied
Tagged: admin, email, privacy, security, themes, woocommerce, wordpress
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