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Error in the log files - by cloudtechltd

This topic has 12 replies, 2 voices, and was last updated 2 years, 11 months ago ago by Olga Barlow

cloudtechltd

Participant

September 9, 2021 at 21:35

Hi

I see the following Error in the log files:

Got error ‘PHP message: product_type was called incorrectly. Product properties should not be accessed directly. Backtrace: do_action(‘wp_ajax_nopriv_et_ajax_element’), WP_Hook->do_action, WP_Hook->apply_filters, et_ajax_element, do_shortcode, preg_replace_callback, do_shortcode_tag, ETC\\App\\Controllers\\Shortcodes\\Products->products_shortcode, etheme_products, wc_get_template_part, load_template, require(‘/themes/xstore/woocommerce/content-product.php’), do_action(‘woocommerce_after_shop_loop_item’),

PHP Version 7.4

Can you please debug this issue

Thank You

#301823 Copied Theme version: 8.0.5 WooCommerce version: 5.6

11 Answers

Olga Barlow

Support staff

September 10, 2021 at 12:03

Hello,

Provide us with WP Dashboard and FTP access to your site. We’ll check and help you.

Regards

#301867 Copied

cloudtechltd

Participant

September 24, 2021 at 04:05

Thank You

Please contact administrator
for this information.

#303306 Copied

Olga Barlow

Support staff

September 24, 2021 at 14:59

Hello,

Could you, please, tell me your actions before you get this error in the log file to reproduce that?

Regards

#303379 Copied

cloudtechltd

Participant

September 24, 2021 at 15:22

I can’t confirm when this error is showing in the log files, But i just visited the home page and I See the same error in the log files.

Thank You

#303383 Copied

Olga Barlow

Support staff

September 24, 2021 at 17:26

Hello,

WooCommerce error log file (WooCommerce > Status > Logs ) is empty.
wp-content/debug.log file is empty. So, where do you see the mentioned error?

Regards

#303399 Copied

cloudtechltd

Participant

September 24, 2021 at 17:40

Hello Olga,

I see the errors in Apache error log file.

Thank You

#303403 Copied

Olga Barlow

Support staff

September 24, 2021 at 17:54

Hello,

What is the time of that error? Clear the error log file and visit the home page. Do you get that error just once visit the home page?

Regards

#303406 Copied

cloudtechltd

Participant

September 24, 2021 at 18:05

I did please see the screen shot below

https://paste.pics/E06Q8

Thank You

#303412 Copied

Olga Barlow

Support staff

September 27, 2021 at 11:15

Hello,

I see. Ok. I passed the issue to our developers. I’ll inform you once they fix the problem.

Regards

#303593 Copied

cloudtechltd

Participant

October 13, 2021 at 18:06

Dear Olga,

Do you have any updates on this ?

we are still getting the following Error in the log files.

AH01071: Got error ‘e was called incorrectly. Product properties should not be accessed directly. Backtrace: do_action(‘wp_ajax_et_ajax_element’), WP_Hook->do_action, WP_Hook->apply_filters, et_ajax_element, do_shortcode, preg_replace_callback, do_shortcode_tag, ETC\\App\\Controllers\\Shortcodes\\Products->products_shortcode, etheme_products, wc_get_template_part, load_template, require(‘/themes/xstore/woocommerce/content-product.php’), do_action(‘woocommerce_after_shop_loop_item’), WP_Hook->do_action, WP_Hook->apply_filters, woocommerce_template_loop_add_to_cart, apply_filters(‘woocommerce_loop_add_to_cart_args’), WP_Hook->apply_filters, wvs_pro_loop_add_to_cart_args, WC_Product_Simple->add_to_cart_text, apply_filters(‘woocommerce_product_add_to_cart_text’), WP_Hook->apply_filters, custom_select_options_text, WC_Abstract_Legacy_Product->__get, wc_doing_it_wrong. This message was added in version 3.0.PHP message: product_type was called incorrectly. Product properties should not be accessed directly. Backtrace: do_action(‘wp_ajax_et_ajax_element’), WP_Hook->do_action, WP_Hook->apply_filters, et_ajax_element, do_shortcode, preg_replace_callback, do_shortcode_tag, ETC\\App\\Controllers\\Shortcodes\\Products->products_shortcode, etheme_products, wc_get_template_part, load_template, require(‘/themes/xstore/woocommerce/content-product.php’), do_action(‘woocommerce_after_shop_loop_item’), WP_Hook->do_action, WP_Hook->apply_filters, woocommerce_template_loop_add_to_cart, apply_filters(‘woocommerce_loop_add_to_cart_args’), WP_Hook->apply_filters, wvs_pro_loop_add_to_cart_args, WC_Product_Variable->add_to_cart_text, apply_filters(‘woocommerce_product_add_to_cart_text’), WP_Hook->apply_filters, custom_select_options_text, WC_Abstract_Legacy_Product->__get, wc_doing_it_wrong. This message was added in version 3.0.PHP message: product_type was called incorrectly. Product properties should not be accessed directly. Backtrace: do_action(‘wp_ajax_et_ajax_element’), WP_Hook->do_action, WP_Hook->apply_filters, et_ajax_element, do_shortcode, preg_replace_callback, do_shortcode_tag, ETC\\App\\Controllers\\Shortcodes\\Products->products_shortcode, etheme_products, wc_get_template_part, load_template, require(‘/themes/xstore/woocommerce/content-product.php’), do_action(‘woocommerce_after_shop_loop_item’), WP_Hook->do_action, WP_Hook->apply_filters, woocommerce_template_loop_add_to_cart, wc_get_template, include(‘/plugins/woocommerce/templates/loop/add-to-cart.php’), WC_Product_Variable->add_to_cart_text, apply_filters(‘woocommerce_product_add_to_cart_text’), WP_Hook->apply_filters, custom_select_options_text, WC_Abstract_Legacy_Product->__get, wc_doing_it_wrong. This message was added in version 3.0.’, referer: https://eshop.hypercy.com/

Thank You

#305405 Copied

Olga Barlow

Support staff

October 15, 2021 at 10:29

Hello,

Take my apologies for the delay in answering.
Error comes because of the third-party swatches plugin that you use. They have the following file https://prnt.sc/1twwdtc where they add compatibility with the premium themes. Please, contact the plugin author and ask them to add compatibility with the XStore theme too.

Regards

#305463 Copied
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