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I have two issues on your theme - by Pretty Girls Waisted

This topic has 5 replies, 2 voices, and was last updated 3 years, 10 months ago ago by Olga Barlow

Pretty Girls Waisted

Participant

November 4, 2020 at 17:34

1. menu not working on mobile phones specially on safari browser

2. slider revolution links not working also the plugin not working

Please, contact administrator
for this information.

#257789 Copied Theme version: 8theme WooCommerce version: XStore

4 Answers

Olga Barlow

Support staff

November 4, 2020 at 19:30

Hello,

1) Password is incorrect and we can’t log in to your Dashboard http://prntscr.com/vdhz3o
Please, check and provide the correct one.

2) Go to Plugins > disable the XStore core plugin and remove it. Go to XStore > Plugin installer > install plugin again. Check the menu after that.

3) I see the slider on the home page http://prntscr.com/vdi0st Provide screenshot of elements where you added the links for better understanding.

Regards

#257823 Copied

Pretty Girls Waisted

Participant

November 4, 2020 at 20:23

Slider where you click shop all products, when they click it should go to all our products

Please contact administrator
for this information.

#257843 Copied

Pretty Girls Waisted

Participant

November 4, 2020 at 21:55

Did
Go to Plugins > disable the XStore core plugin and remove it. Go to XStore > Plugin installer > install plugin again. Check the menu after that.
Still not working

#257854 Copied

Olga Barlow

Support staff

November 5, 2020 at 15:51

Hello,

1) I don’t see issues with the mobile menu https://gyazo.com/b1b18d878c81318879c1e93b9a81b038

2) Shop all products is not the layer, it’s bg image, so add the link to your slide https://www.themepunch.com/faq/add-links-to-slides-and-layers/

Regards

#257964 Copied
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