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Update xstore Core plugin, then site is not working.

This topic has 2 replies, 2 voices, and was last updated 2 years, 2 months ago ago by Rose Tyler

  • Avatar: Spkinbox
    Spkinbox
    Participant
    July 9, 2022 at 11:30

    Hi,
    pls check the site. I’ve updated the xstore core plugin.
    then site not working, pls check the image.
    https://ibb.co/JCMGyp5

    #329256 Copied Theme version: 8.1.1 WooCommerce version: 6.2.2
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 10, 2022 at 06:57

    Hello,

    1/ Make sure you are using the latest version (8.2.3) of the theme (it is not recommended to update Core before the theme update).
    2/ Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear the cache of the browser, and check then. Maybe one of the additional plugins is a reason for the problem.

    Regards

    #329274 Copied

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